Here are some of the most common questions we receive from our customers. If you can’t find an answer to your question, feel free to contact us at [leon@zllpanel] or use our live chat feature for assistance.

1. What is the LED Car Panel?
   Our LED Car Panel is a flexible, high-quality LED display designed for use in vehicles.
   It provides a clear and vibrant display for various purposes, including adivertising, entertainment, and notifications, and can be easily installed in your car.
2. How do I install the LED Car Panel in my vehicle?
   Installation of our LED Car Panel is easy and straightforward. The product comes with a detailed user manual and installation guide. Attached to the glass using one of our product accessories.
   No advanced technical knowledge is required.

For additional support, you can contact our customer service team, and we will be happy to guide you through the process.

3. Is the LED Car Soft Screen compatible with all vehicles?
   Our panel features a soft-touch design, allowing for any bending or folding, therefore meet the needs of all vehicles.
4. What is the power requirement for the LED Car Panel?
   The LED Car Soft Screen operates on a 5V 2A power supply, typically through a USB Type-C connection. Most vehicles with USB ports will be able to power the screen.
   If your car doesn’t have a suitable USB port, you can use an adapter to connect it to your car’s power source.
5. How long will the LED Car Panel last?
   Our LED Car Soft Screen has a long lifespan of approximately 35,000 hours of use. With proper care and usage, this screen will provide you with years of reliable service.
6. Is the LED Car Panel waterproof?
   Yes, our panel is designed to be water-resistant. It can withstand light moisture, but we recommend avoiding direct exposure to heavy rain or submersion in water to ensure the longevity of the product.
7. How long will it take to receive my order?
   We offer free worldwide shipping on all orders. Depending on your location, delivery time may vary:

U.S.: 5-10 business days
Europe: 10-20 business days
Asia/Australia: 10-20 business days
Other regions: 10-25 business days
Please note that delivery times are estimates and may vary depending on external factors like carrier delays or customs processing.

9. How can I track my order?
   Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your shipment’s progress through the carrier’s website.
   If you don’t receive tracking information or have trouble tracking your order, please reach out to our customer service team.
10. What is your return and refund policy?
    We offer a 2-day return and refund. If you’re not satisfied with your purchase and the product is still unused, you can request a return within 2 days of receiving the product.
    To initiate a return or refund, contact our customer service team via [leon@zllpanel.com] or use our live chat. For more details, please refer to our Return & Refund Policy.
11. Do you offer international shipping?
    Yes, we offer free worldwide shipping on all orders. We ship to most countries, including the U.S., Canada, Europe, Asia, Australia, and more. Please check our Shipping Policy for more details on delivery times and restrictions for your specific region.
12. Can I cancel my order after it has been placed?
    Orders can only be canceled before they are shipped. If you need to cancel your order, please contact us as soon as possible at [leon@zllpanel.com]. Once an order has been shipped, it can no longer be canceled, but you can initiate a return after receiving the item.
13. How do I contact customer support?
    If you have any questions, concerns, or need assistance, you can reach our customer support team through the following methods:

Email: [leon@zllpanel.com]
Live Chat: Available on our website (during business hours)
We’wre here to help!