Welcome to ZLLPANEL
By accessing or purchasing products from our website, www.zllpanel.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or purchasing any products. If you do not agree with any part of these terms, you should not use our website or purchase our products.
- Use of Website
By using this website, you agree to comply with all applicable U.S. laws and regulations. You must be at least 18 years old to place an order or create an account. You agree not to use our website in any way that may damage, disable, or impair our services or interfere with other users’ enjoyment. - Product Information
Our product, the LED Car Soft Screen, is designed to enhance your car’s interior with customizable LED lighting. We strive to ensure that all product descriptions, images, and prices are accurate; however, errors may occur. We reserve the right to correct any inaccuracies or change product specifications at any time without prior notice. - Orders and Payment
By placing an order with us, you agree to pay the full amount, including taxes and applicable fees. We accept payments through major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment methods available at checkout.
Once your order is placed, you will receive an email confirmation with your order details. We reserve the right to cancel any order due to errors in product pricing or availability, and you will be promptly notified. - Shipping and Delivery
We offer free shipping on all orders within the United States (continental 48 states). There are no additional shipping charges for standard delivery.
Shipping Time: We aim to process and ship orders within 5-10 business days. Delivery time may vary depending on your location and selected shipping method.
Free Shipping: All orders are eligible for free shipping within the United States. For orders outside of the continental U.S. (e.g., Alaska, Hawaii, and U.S. territories), additional shipping fees may apply, and the shipping time may vary.
Tracking Information: Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s status.
Shipping Delays: We are not responsible for delays caused by third-party carriers, adverse weather conditions, or any other factors beyond our control. - Returns and Refunds
We want you to be fully satisfied with your purchase. If you’re not satisfied with your LED Car Panel, we offer a return policy under the following conditions:
Eligibility for Return: Products must be returned within 2 days of receiving your order, and the item must be unused, in its original packaging, and in resalable condition.
Return Process: To initiate a return, please contact us at leon@zllpanel.com. Once we approve the return, we will provide instructions for sending the product back to us.
Refunds: Refunds will be processed to your original payment method after the product is received and inspected. Please note that return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
For full details on our return process, please refer to our [Return and Refund Policy]. - Product Warranty
Our LED Car Soft Screen comes with a 3 month warranty from the date of purchase, covering defects in materials and workmanship under normal use.
This warranty does not cover damage caused by improper use, accidents, or unauthorized repairs. For warranty claims, please contact our customer support team at leon@zllpanel.com - Privacy Policy
Your privacy is important to us. We collect and use your personal data in accordance with our [Privacy Policy]. By purchasing from our website, you consent to the collection, use, and processing of your personal information as described
in the policy. - Intellectual Property
All content on this website, including but not limited to logos, product images, text, and designs, is the property of [Your Company Name] or its licensors and is protected by U.S. and international copyright laws.
You may not reproduce, distribute, or use any content from our website without prior written consent. - Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or injury, arising from the use of our website or products.
Our total liability is limited to the purchase price paid for the product that is the subject of the claim. - Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of California, USA. Any disputes arising under or related to these terms will be resolved in the courts located within California.
We encourage you to contact us first to resolve any issues or concerns. If you are unable to resolve the matter informally, you agree to submit the dispute to binding arbitration in accordance with the American Arbitration Association. - Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this document. We encourage you to review these terms periodically. - Contact Us
If you have any questions or concerns about these Terms and Conditions, or if you need assistance with your order, returns, or product information, please contact us at:
Email: leon@zllpanel.com
This version ensures that customers are informed of your free shipping policy and shipping time (5-10 business days), while also providing the necessary legal protections for both your business and your customers.